Diamondback products are designed to embrace the ride. Diamondback stands behind the quality and craftsmanship of all their products, but realizes that sometimes there are unforeseen problems. When these arise Diamondback's primary goal is to get you safely back on the road. Damages from abuse, normal wear and tear, and neglect are not covered by warranty. Nor are damages that do not affect the functionality or safety of your bike. However, if your bike has a manufacturing defect that is covered by their warranty, they are committed to providing prompt, courteous, and effective customer service. You can start the warranty process at https://www.diamondback.com/support-warranty or call Diamondback at 1-800-251-8435.
This product requires a signature upon delivery.
No returns will be accepted on this item unless it is a warranty issue.
There are few activities better than ripping around on bikes to get kids out for fresh air, fitness, and a whole lot of fun. The Octane 20 is the perfect bike for the job with its durable aluminum alloy frame, suspension fork, and beefy tires. A kid-friendly grip shifter selects from six gears, with the rear derailleur protected from damage by a clever guard. If your up-and-coming rider is ready to graduate from a push- or single speed bike, the Octane 20 is the perfect tool to handle neighborhood shenanigans and those first forays into the woods.