Skullcandy wants to solve any warranty issues. Here's a summary of how the process works: 1. Submit a Warranty Claim by visiting http://warranty.skullcandy.com/ 2. Receive an email with shipping instructions. 3. Send in your Skullcandy product. 4. Receive a package with your replacement product. Skullcandy can be reached at firstname.lastname@example.org or (888) 697 – 5855
RETURN INFORMATION GovX and Skullcandy strive to provide the best customer service possible. Skullcandy merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at email@example.com. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner"s individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner"s policy prevails (See SKULLCANDY RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return. SKULLCANDY RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
MicroSport™ Bluetooth: Doesn’t hang heavy around the neck or ears, instead, the Bluetooth functionality is built into a low profile and lightweight earbud that delivers 6 hours of your motivational soundtrack non-stop.
TripleLock™ Tech: Unlike any other wireless earbuds on the market, XTfree utilizes 3 proprietary technologies (FitFin™, StickyGels™, Fix®) to work together and stay locked in place. Scroll over the unique technologies above to see how they deliver our most secure and comfortable fit.
Sweat Resistant: It’s well known that sweat can slip through the cords and cracks of your gear, causing them to deteriorate the quality of your buds, or even stop working altogether. That’s why the XTfree earbuds are sonically welded shut, blocking out sweat, rain, or other types of moisture that would otherwise ruin your gear.
Safety First: No matter the activity, it’s important to stay safe. That’s why our proprietary ambient ear gels allow you to hear your music without completely blocking out your surroundings, keeping you aware of what’s going on around you whether you're training in the gym or outside.
Pureclean™ Tech: Don’t forget that the more you sweat, the more you stink. That’s why our impressive Pureclean™ Tech is blended into our comfortable silicone ear gels to keep your gear feeling and smelling fresh.
OnBoard Mic/Remote + Volume: Take calls and navigate your playlists on any Bluetooth enabled device with the easy-to-access microphone and remote just below the left earbud. Press the middle button once to answer/end calls or play/pause music.