Nite Ize's stands behind their products 100%. If you are not satisfied with your purchase, don't worry, they have got you covered - simply give them a call for a repair, replacement, or exchange. Although Nite Ize strives to use the highest quality materials and craftsmanship, some products will eventually wear out. If you have any Nite Ize product that has stopped performing before its reasonable lifetime (not due to misuse or neglect), please give them a call and they promise to make it right. For their high-performance Inova line of flashlights, certain components (LEDs, rechargeable batteries, and switches) they will gladly replace for the first two years, and the rest of the flashlight is covered for life. The Worry Free Guarantee applies only to products purchased from Nite Ize directly or its authorized resellers. Please contact Nite Ize at 303.449.2576 or fill out a warranty claim online at http://www.niteize.com//page/Worry-Free-Guarantee.asp
RETURN INFORMATION GovX and Nite Ize strive to provide the best customer service possible. Nite Ize merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at firstname.lastname@example.org. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See NITE IZE RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return. NITE IZE RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
The GlowStreak LED Ball is the most technologically advanced nighttime fetch ball ever made, and holds up to the best arm or ball launchers around. This robust rubber ball has a protected inner core that contains an advanced motion-activated LED module with bright red or color-changing Disc-O LEDs, and it turns on with a simple bounce. It also features an auto shut-off function after ten minutes without a bounce (5 minutes of glow followed by 5 minutes of flashing), giving you or your dog time to find it if one of you becomes distracted. The molded, shockproof, removable polycarbonate core houses the LED/battery module and screws securely into place creating a waterproof seal. The same size as a tennis ball and invincible to water or slobber, this tough little ball floats, and is great for the dog who loves to swim. The unique grooved design on the surface creates a bite friendly exterior that is easy to pick up for small and large dogs alike, making it the perfect fetch toy for your four legged friends of all sizes. Powered by replaceable, long-lasting batteries, you can have up to 35 hours of playtime with the GlowStreak.
The GlowStreak is also available in a combo pack with a one-of-a-kind GlowStreak-matching SpotLit LED Collar light so you can keep track of your dog day and night. The SpotLit is a classic Nite Ize product - it's a water resistant, durable LED that clips easily to your dog's collar with its integrated stainless steel carabiner clip. This Disc-O SpotLit can be set to a color-changing glow or red-flashing mode with a simple push of a buttom. With this custom designed LED module that is powered by replaceable long lasting batteries, you are sure to find the SpotLit to be an excellent addition to your Glowstreak light show of nighttime fetch.
GlowStreak LED Ball Product Details
SpotLit LED Collar Light Product Details
*This ball is not intended as a chew toy, nor is it intended for pets under 12 months old. It is meant for supervised use only and for enjoying playing fetch with your dog. Please tighten the battery cap securely in place using a flathead screwdriver and check the tightness regularly.