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The new 15L backpack is a fantastic size and style for short day trips, getaways and site-seeing. Slim, compact and packed with internal organisation & secure anti-theft technologies, the 15L is an ideal travel companion. It even fits a 13in MacBook®!
International Warranty Statement Pacsafe’s1 got you covered! Thank you for purchasing this product. Pacsafe has been creating, designing and manufacturing innovative, anti-theft travel gear since 1998. When you enter the world of Pacsafe you not only enjoy a high-quality product, you receive world-class, after-sales customer service. Your satisfaction is a concern to Pacsafe and constitutes Pacsafe’s upmost priority. This product is guaranteed 5 years from the date of purchase exclusively against manufacturing defects in workmanship and/or material under the conditions herein set forth. This Warranty is only applicable to products that were purchased from an authorised Pacsafe dealer and for which the original customer’s proof of purchase is provided. If Pacsafe, at its own discretion, acknowledges that the product has manufacturing defects, Pacsafe will either repair or replace the defective parts or the product itself. This warranty extends only to the original end user of the product. This warranty does not cover damage caused by improper care, mishandling, misuse or overload of the product in a manner contrary to accompanying instructions, neglect, alteration, accidental damage, natural wear and tear or transport damage (by an airline for example). Pacsafe does not accept any liability for loss of personal items or damage to third party products used in conjunction with a Pacsafe product. Pacsafe’s liability is limited solely to the retail value of the product. Some Pacsafe products and features such as its RFIDsafe® blocking pockets and material are subject to specific limitations with respect to use. Please refer to RFID FAQ for more information. PACSAFE SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, DAMAGE TO OR LOSS OF PERSONAL ITEMS, COSTS OF RENTING REPLACEMENTS AND OTHER ADDITIONAL EXPENSES, EVEN IF PACSAFE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW PACSAFE DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. To claim your Warranty, please contact the store of purchase first. In any event, you may contact one of the Pacsafe offices (US: email@example.com; other countries: firstname.lastname@example.org). Please include your proof of purchase, your name, a photo or a description of the manufacturing defect, your mailing address and phone number. If you return your product to the manufacturer, it must be sent by carriage paid and suitably packaged.
Most orders ship in 7 business days.
It's easy, and it's FREE!
If you are not 100% satisfied with your purchase from GovX, you can return your item(s) within 30 days of purchase for a full product refund – and GovX will cover the cost of your return shipping! Please note we cannot accept returns for Clearance items. Clearance items are always final sale.
Returns must be unworn, in the state you received them, and in the original packaging. All coupons are one time use only and non-refundable. Returns must be requested through your GovX account used for purchase. GovX is unable to cover return shipping costs from Hawaii and Alaska at this time.
GovX products ship directly from our brand partners to guarantee authentic product with manufacturer warranties intact, so we cannot cancel any orders after they have been submitted.
Please do not contact the manufacturer directly. You can ask any questions about the GovX return policy or request a return by visiting: https://support.govx.com.