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The R20 Javelot is a compact rechargeable led flashlight with a CREE XP-L HI that has a maximum output of 900 lumens with a beam distance of 314 meters. This model contains a high quality rechargeable 2600mAh 18650 battery. The R20 Javelot charges through a Micro-USB port on the side of the flashlight. The R20 Javelot is your perfect companion for everyday personal or occupational use.
If your Olight product has any defect as the result of the materials or workmanship Olight wants to make it right! Within 5 years of purchase: Return the product to Olight and they will repair or replace it as long as the light is not working because of factory defects. This does not include obvious user wear or extreme damage. After 5 years of purchase: Return the product to Olight and they will repair or replace it. They will assess the fees involved and will let you know once they receive it. The Omni-Dok is also under Olight’s 5 year warranty. Of course, this warranty does not cover normal wear and tear. IF YOUR LIGHT HAS SIGNIFICANT DAMAGE AND IT IS SENT TO OLIGHT, THEY WILL SEND IT BACK TO YOU. This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than an Authorized retailer or Olight itself. BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. Please note that the warranty process may take 3-4 weeks to get it back to you. *Accessories such as pocket clips, holsters, and charging cables are not under the 5 year warranty. These are accessories given for free with their products. Headlamps are currently under a 2 year warranty. Batteries are currently under a 1 year warranty.
RETURN INFORMATION GovX and Olight strive to provide the best customer service possible. Olight merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery. *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at firstname.lastname@example.org. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See OLIGHT RETURN INFORMATION below), (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return, and (iv) the item must be returned in it's original packaging. OLIGHT RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.