Diamondback products are designed to embrace the ride. Diamondback stands behind the quality and craftsmanship of all their products, but realizes that sometimes there are unforeseen problems. When these arise Diamondback's primary goal is to get you safely back on the road. Damages from abuse, normal wear and tear, and neglect are not covered by warranty. Nor are damages that do not affect the functionality or safety of your bike. However, if your bike has a manufacturing defect that is covered by their warranty, they are committed to providing prompt, courteous, and effective customer service. You can start the warranty process at https://www.diamondback.com/support-warranty or call Diamondback at 1-800-251-8435.
This product requires a signature upon delivery.
No returns will be accepted on this item unless it is a warranty issue.
**Shipping Information: Currently, this item doesn’t ship to APO/FPO or PO Box addresses. We’re very sorry for this inconvenience.**
A go-anywhere bike in the truest sense, the versatile HaanJenn can be trusted as a commuter, gravel, or “just getting around” bike. Its women’s-specific aluminum frame and fork put you in a comfortable riding position, more stable than a traditional race bike. A slightly longer wheelbase, big dual sport tires, disc brakes, and comfortable flat handlebars add up to a solid and responsive ride—a balance of durability and speed to handle every surfaced, paved or not. A 1x9 Shimano drivetrain offers a wide range of gears in a simple package, keeping the bike swift and quiet as you negotiate potholes and rough paths. Whether you build it up with fenders and racks as a daily workhorse or keep it stock for exploring paths and dirt roads: the HaanJenn is game.