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RETURN INFORMATION GovX and HAIX to provide the best customer service possible. HAIX merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery. *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at firstname.lastname@example.org. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See HAIX RETURN INFORMATION below), (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return, and (iv) the item must be returned in it's original packaging. HAIX RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. We grant a durability warranty for a period of 2 years after date of delivery that products shall be free from defects in materials and workmanship. This warranty shall not apply to any of the following: Products that have been repaired or altered by anyone other than Manufacturer approved personnel Products that have been damaged by negligence or accident or by other circumstances beyond the reasonable control of the manufacturer Products that have been improperly used or maintained, or that have been subjected to abnormal conditions of use or maintenance not in conformity with the manufacturer’s written instructions concerning use and maintenance. Excluded from this warranty are shoe components subject to natural wear, e.g. outsoles. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
Nubuk leather/Textile combination, hydrophobic, breathable, 2.0 – 2.2 mm thick.
GORE-TEX® Extended; 3-layer GORE-TEX® laminate, waterproof and breathable. Highly abrasion-resistant lining with fleece midlayer. Optimized- climate comfort for all year seasons and excessive use.
Dimensionally stable, torsion-proof, prevents penetration pressure from sharp objects (e.g. stones)
Comfortable, cushioning, moisture repellent, anti-bacterial. Separate heel shape for good cushioning and foot insertion.
Rubber/PU walking sole with proven street/ terrain tread, wear resistant and non-slip traction; large, bevelled contact surface and superior bending comfort. Oil and gasoline resistance and non-marking characteristics. Heat resistant.
HAIX® Climate System
Climate System with Micro-Dry lining at the top of the boot leg.
HAIX® 2-Zone Lacing
Two Zone Lacing System enables a seperate adjustment of the boot to the foot and leg area.
HAIX® Smart Lacing
Smooth and non-pressure adjustment of the boot to the foot, Quick lock and lace pocket.
Lacing system with eyelets permitting smooth movement, pulling strap, lace pocket, manually applied rubber sidewall on the front and back of the shoe for a better durability, antistatic.