Otter Products, LLC (dba OtterBox and LifeProof) and its affiliated companies worldwide (collectively “Otter”) warrants its products against defects in material or workmanship for a period of one (1) year from the original date of purchase of the product by a consumer (“Warranty Period”). Otter does not warrant, and is not responsible for, any smart phone or other device made by anyone other than Otter. If a material or workmanship defect arises with regard to any Otter product, and a valid claim is received within the Warranty Period, Otter will (1) repair the product using new or refurbished parts or (2) replace the product with a new or refurbished Otter product. For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies. Otter reserves the right to charge a small shipping and handling fee in connection with the fulfillment of any valid claim. To begin the warranty process please visit https://www.otterbox.com/en-us/warranty-claim or call OtterBox at 1.855.688.7269.
RETURN INFORMATION GovX and Nite Ize strive to provide the best customer service possible. Nite Ize merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at email@example.com. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See NITE IZE RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return. NITE IZE RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
Strong and sturdy, the Defender Case is bold reassurance of your iPad Mini’s safety. The Defender Case protects against drops, dust, and screen damage with a dependable silicone outer layer that is bound to the inner polycarbonate structure. Port covers are strategically placed to keep your jacks and inputs dust or lint free. Needless to say, Otterbox has you covered. The Defender Case is the only line of defense you’ll ever need to to maintain your iPad’s sleek, icy allure.