As the name implies, some serious brush clearing may be in order.
Benchmade Knife Company, Inc. warrants to the original owner that Benchmade knives purchased from authorized dealers will be free from defects in materials and workmanship. Benchmade will without charge, repair or replace at our (Benchmade's) option, any knife returned for Warranty work and found to be defective by Benchmade. The Benchmade Lifetime Warranty only applies to genuine Benchmade products from authorized Benchmade dealers (GovX is an authorized dealer). Benchmade also will gladly re-sharpen your Benchmade knife to a factory razor sharp edge (service does not apply to any serrated portion of the blade). If you prefer Benchmade to sharpen your blade, or if you may have neglected to maintain your edge for a while, simply ship your knife to them. They'll not only sharpen it, but will also inspect the knife for any warranted repairs and "tune" the knife for optimum performance. For more information and to contact Benchmade regarding a warranty/sharpening visit: https://www.benchmade.com/warranty-service
Benchmade products are made to order and can take 4 weeks or more to process and ship.
RETURN INFORMATION GovX and Benchmade strive to provide the best customer service possible. Benchmade merchandise can be returned for a full refund minus a 20% restocking fee within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at firstname.lastname@example.org. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partnerss policy prevails (See BENCHMADE RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return. BENCHMADE RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.