The warranty period for all other GOAL ZERO products and components is one (1) year. For full warranty details and to start a warranty claim, visit: https://www.goalzero.com/support-warranty.html
RETURN INFORMATION GovX and GoalZero strive to provide the best customer service possible. GoalZero merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition. If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery *(Do not contact manufacturer directly. All returns must be processed through GovX). ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at email@example.com. *Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See GOALZERO RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return. GOALZERO RETURN INFORMATION All returns must have a return authorization number. We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete. Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries. If possible, use the original shipping package for returns and exchanges. EXCHANGES We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
Whether on an expedition to the library or to Nepal, the Sherpa 100 Power Pack allows for versatile USB device charging. Charges laptops, cameras, tablets and lights; the charger itself can be plugged in to cars or walls, or even a solar panel for power on the go. Weighs at 1.8 lbs.
THERE ARE 3 WAYS TO CHARGE YOUR SHERPA 100:
The Sherpa 100 can be charged by connecting a compatible solar panel. For best experience, we recommend two Nomad 20 Solar Panels (see the chart below for solar compatibility).
The Sherpa 100 can be charged by being plugged into a regular wall outlet.
The Sherpa 100 can also be charged by plugging into your car 12V adapter.
THE SHERPA 100 POWERS YOUR DEVICE IN 3 WAYS:
The USB port best charges all your medium USB powered devices.
Use the included laptop tips to power your laptop without the need of the laptop wall charger.
Plug in your device just as you would to the wall with the removable inverter. (sold separately)
HOW LONG WILL IT TAKE TO CHARGE YOUR DEVICE FROM GOAL ZERO POWER PACKS?
It takes the same amount of time to charge your device from a Goal Zero power pack as it does from the wall.