The color orange is symbolic of much of life itself; bold, fiery, unique and sometimes blinding, a color that ignited a group of active friends in Southern California to re-invent eyewear. Their vision was orange and a single thought rang true: “it’s not seeing different things; it’s seeing the same things differently.”
Spy Optic was created by a group of action sports and motorsports enthusiasts who immersed themselves in the culture they knew best. The founders saw what was on the market for eyewear in 1994 and wanted to make sunglasses better. As authentic, well-connected action sports entrepreneurs, their unbridled enthusiasm for reinventing modern eyewear attracted the world’s best athletes from motorsports, surfing and snowboarding. Spy’s athletes became a huge and influential part of the Spy family and the team’s mojo combined with our designers’ innovative design sense helped fuel the brand’s rapid growth.
GovX and Spy strive to provide the best customer service possible. Spy merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at email@example.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partners individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partners policy prevails (See SPY RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
SPY RETURN INFORMATION
- All returns must have a return authorization number.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
- Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns and exchanges.
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.