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About Tactical Assault Gear
Tactical Assault Gear, known throughout the world as T.A.G, was founded in 2001 in a 1,000 square foot retail shop in Imperial Beach, CA. Today T.A.G stays true to its founding vision—to create and develop cutting edge tactical gear for today"s Military and Law Enforcement who are protecting our country. Critical to that is proper equipment weight management which reduces heat stress, heat casualties, water consumption, back pain, shoulder/neck pain, knee injuries, ankle and foot injuries just to name a few. The days of making gear "bomb proof" by using 3 to 4 layers of 1000 weight nylon are over. An advance in materials and feedback from operators has lead to the development of what we believe to be the best gear T.A.G. has ever produced!
Our recent partnership with LC Industries, an NIB Agency whose mission is to employ people who are blind, combined with T.A.G."s vision of creating the highest quality and innovated tactical equipment ensures we will continue to meet the requirements of our customers well into the future. With breakthrough technology, the visually impaired individuals can manufacture durable and functional, high quality equipment that exceed best-in-class standards
TAG by LCI 100% Lifetime Guarantee:
TAG by LCI stands behind everything we make with an unconditional lifetime guarantee. If it’s worn out or unserviceable for any reason, we will repair or replace it for free – NO QUESTIONS ASKED!!!
TAG reserves the right to inspect all returned merchandise and make a determination on repair or replacement.
RETURN INFORMATION
GovX and Tactical Assault Gear strive to provide the best customer service possible. Tactical Assault Gear merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at sales@govx.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See TACTICAL ASSAULT GEAR RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
TACTICAL ASSAULT GEAR RETURN INFORMATION
All returns must have a return authorization number.
We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
If possible, use the original shipping package for returns and exchanges.
TAG by LCI 100% Lifetime Guarantee:
TAG by LCI stands behind everything we make with an unconditional lifetime guarantee. If it’s worn out or unserviceable for any reason, we will repair or replace it for free – NO QUESTIONS ASKED!!!
TAG reserves the right to inspect all returned merchandise and make a determination on repair or replacement.
TAG by LCI Return Policy:
Any and all return requests must be made with 30 days upon receipt of shipment.
No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.
All sales are final on all headwear (due to Federal regulations), and closeout/overstock items. If apparel is ordered in the wrong size, it is up to the discretion of TAG Customer Service to waive any potential restocking fees.
EXCHANGES
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
