Cam Brensinger incorporated NEMO Equipment, Inc in 2002 with the intention of bringing high-level design and engineering to the outdoor industry. Only two months later, following his graduation, Cam moved NEMO into an historic mill in Nashua, NH. A quick drive from both New Hampshire"s White Mountains and the great design and business resources available from connections at RISD and MIT, Nashua was the perfect location to establish the company headquarters. Much of the first year was spent learning how to sew and pattern and developing NEMO"s AirSupported Technology®. Tents were chosen as NEMO"s first product line because Cam saw the opportunity to bring significant new innovation to the market and knew that successfully revolutionizing tents would give NEMO the credibility to move into new product lines in the future.
Pressurized air is an integral part of structures from car tires to basketballs, from spacesuits to the massive Millennium Arches building in Stockholm. AirSupported Technology® is NEMO"s unique interpretation of inflatable structures for lightweight backcountry shelters. The advantages of AST™, compared to traditional tent poles, include faster and easier setup, greater strength and wind resistance, easy and reliable repair in the field, smaller pack size, and the ability to bend without breaking.
GovX and Nemo strive to provide the best customer service possible. Nemo merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at email@example.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See NEMO RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
NEMO RETURN INFORMATION
- All returns must have a return authorization number.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
- Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns and exchanges.
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.