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Tech accessories never looked so FRESH!
Incipio dreams big and never settles for the status quo. Their sole focus is to provide customers with accessories that look as good as they function.
Headquartered in Irvine, CA, Incipio has people in London, Hong Kong, and India, allowing them to reach our customers and work on projects 24/7. Their dedicated staff does just that. At 140 strong, the Incipio team includes some of the most talented industrial and graphic designers, mechanical engineers, customer satisfaction fanatics and software developers around, all led by a world-class management team.
Their shared love for mobile devices and accessories fuels their passion to create the best accessories on the planet. In the past 12 years, Incipio has gone from operating out of a suburban garage to being widely recognized as one of the most innovative mobile accessory makers in the world. And they’re just getting started…
RETURN INFORMATION
GovX and Incipio strive to provide the best customer service possible. Incipio merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at sales@govx.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner"s individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner"s policy prevails (See INCIPIO RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
INCIPIO COMPANY INFORMATION
- All returns must have a return authorization number.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
- Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns and exchanges.
EXCHANGES
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
