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About Callaway
The thrills of golf are out there. Everywhere. The joy of splitting a tree-lined fairway. The rush of watching a 25-foot putt disappear into the cup. The satisfaction of seeing a ball follow the precise flight path you visualized. Elusive, but endlessly alluring, these thrills are golf’s greatest rewards. And every day, we stop at nothing to build the tools golfers need to achieve them. So whether your name is Phil Mickelson or you've written your name on a scorecard for the very first time, we at Callaway have a single aim: to deliver the best performing products the game has ever known—products that perform so well, they literally put the joy of the game in your hands. Because the thrills of golf are out there. And we believe everyone with passion for the game deserves the confidence to go out and experience them.
RETURN INFORMATION
GovX and Callaway strive to provide the best customer service possible. Callaway merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at sales@govx.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See CALLAWAY RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
CALLAWAY INFORMATION
- All returns must have a return authorization number.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
- Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns and exchanges.
EXCHANGES
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
