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About TRX
About TRX Training
We are a seven year old, high-growth consumer products company in the $200 billion physical wellness market. We deliver world-class training products and exercise programs for athletes, fitness professionals, physical therapists, first responders and all branches of the US military. TRX Training designs and sells original products of innovative design and premium quality construction. Our product line of Suspension Training® and Rip™ Training equipment and exercise programs is changing the way athletes train for sport, soldiers train for combat and trainers and exercise instructors train their clients. We are fundamentally altering the way that people think about fitness equipment and programming around the country.
Our Mission
At TRX®, our mission is to democratize world class training. We are committed to helping our customers achieve peak physical condition by creating exceptional physical training products and exercise programs that can be used anywhere. We will create and sell our products in an environmentally sustainable fashion and maintain the highest standards of corporate responsibility. We will earn the trust of the world’s most demanding consumers by creating best-in-class products that deliver results, not promises.
Extensive R&D
Almost immediately, Hetrick and his teammates put the TRX to use and created the first dozen exercises. In the weeks and months that followed, the breadth of original bodyweight exercises grew and the harness evolved, gradually becoming the complete field training system being offered today. Tested by the military to attain operation readiness in the field, the TRX achieved success early on prompting Hetrick to launch a company around the product.
The Complete Training System
Today, Fitness Anywhere LLC is changing the way athletes of all abilities, fitness professionals around the country, and the U.S. military perform by offering an array of bodyweight-based training products, education and specialized training programs. The newest addition to the TRX family is the TRX Rip Trainer. While the TRX Suspension Trainer is a training tool that builds total body stability and strength by leveraging the user’s bodyweight through hundreds of functional exercises, the TRX Rip Trainer develops explosive power and rotational movements. By using the TRX Rip Trainer, individuals can strengthen the muscles around the spinal cord, making them more stable and less likely to be easily injured. All product lines include comprehensive training programs for athletes of all levels to elevate their fitness level.
RETURN INFORMATION
GovX and TRX Training strive to provide the best customer service possible. TRX Training merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at sales@govx.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See TRX TRAINING RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
TRX TRAINING INFORMATION
All returns must have a return authorization number.
We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
If possible, use the original shipping package for returns and exchanges.
EXCHANGES
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
