Trico Sports was founded in 1984 to meet the needs of cyclists who were not satisfied with the comfort level of their saddles. Since developing our first Memoflex Gel Saddle Pad, we have carved out a successful niche in the cycling industry, having added gel-lined shorts and gloves to our line. Success came naturally and quickly, as the introduction of the Iron Case bicycle travel carrier carried our name further into other areas of cycling, like road racing and triathlon, and now the Iron Case is the standard for protection and value for bicycle travel. Over the years Trico Sports has remained true to its core products and values: comfort, performance and innovation. We believe that comfort will never go out of style. And as long as Trico Sports offers the most comfortable, long lasting, and well-styled cycling gear at a good value, we feel we will have customers for life. For the future Trico Sports will continue to innovate and develop cycling products that make your ride more enjoyable. Our Research and Development guys are constantly prototyping and testing new ideas.
GovX and Trico Sports strive to provide the best customer service possible. Trico Sports merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly. All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at firstname.lastname@example.org.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partner's individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partner's policy prevails (See TRICO SPORTS RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
TRICO SPORTS INFORMATION
- All returns must have a return authorization number.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
- Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns and exchanges.
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.