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Over 110 years of History
The Deuter company was founded by Hans Deuter in 1898, making it one of the oldest backpack manufacturers in the world. One of Deuters secrets to success is its close cooperation with professional athletes.
Company History
- I used a Deuter pack when I climed Mt.Whitney last spring. Super-light, super-comfortable pack and really thoughtfully designed too-- They thought of stuff I needed before I knew I needed it! - GovX Team Review
Continually voted best!
ACT Zero 50+15 Backpack Receives Outside Magazines Gear of the Year Award!
Deuter Aircomfort Back System
Deuter Aircomfort Contact System
RETURN INFORMATION
GovX and Deuter strive to provide the best customer service possible. Deuter merchandise can be returned for a full refund within 30 days of the delivery date, provided the product is in new, unused condition.
If you need to return an item you ordered with GovX.com, contact one of our Customer Support Team members at 888-468-5511 to obtain a Return Authorization Number and return the item within 30 days of delivery*(Do not contact manufacturer directly “ All returns must be processed through GovX).
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER that can only be provided by contacting Govx.com at 888-468-5511 or by emailing us at sales@govx.com.
*Keep the following guidelines in mind: (i) all items must be returned in new, unused condition, and will undergo quality checks. All product packaging materials--including boxes, manuals, warranty cards, instructions, tags, and any other materials in the original shipment--must be returned with your returned item(s), (ii) our return policy is subject to each Manufacturer-Partners individual return policy, which may vary from the GovX policy, in which case, the Manufacturer-Partners policy prevails (See DEUTER RETURN INFORMATION below), and, (iii) we do not cover postage expense on returned items unless there are special circumstances which will be explained when you call us to arrange for your return.
DEUTER INFORMATION
- All returns must have a return authorization number.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
- Refunds/exchanges can take up to 3-4 weeks or sooner. Shipping charges are not refundable. We do not accept COD deliveries.
- If possible, use the original shipping package for returns and exchanges.
EXCHANGES
We do not process exchanges. To exchange an item, please return the item pursuant to the Return Authorization number and instructions you obtain from us, and place a new order on GovX.com.
